BECOMING A MEMBER:
How does a Bony Acai Fight Club Membership work? It’s simple. You sign up by selecting a round with free gift option and creating an account with your shipping address and billing details. We ship you your order. Then we bill and ship you the round you purchased every month after, like a subscription. You can cancel anytime.
Is there a join fee? There is no membership fee. You just pay for your Round.
What can I expect in my first shipment? Your first order will arrive with your Bony Acai Energy sticks and any free gift options you have selected.
What is your cancellation policy? You can cancel your account at any time by logging into your account, clicking Membership settings, and choosing Cancel My Account. Please let us know if you are experiencing issues, and we’ll do our best to help you!
What if I want to switch Rounds? Switching is easy! Just log in to your account and click Change My Round. Your recurring bill date will remain the same, and your new Round will arrive in your next box.
Can I pay for a year in advance? Sorry, we don’t offer pay in advance or bulk orders at this time, just the membership service.
Do you accept PayPal? Sorry, we don’t accept PayPal at this time. Only major credit cards.
Can I pay by check or over the phone? Sorry, we only take major credits cards at this time. Signing up online is easy! Our awesome energy sticks are just a few clicks away: https://www.bonyacaiusa.staging.wpengine.com/round-2/
OUR ENERGY STICKS:
How many Energy Sticks will I receive per month? That depends on which Round you order. If you order Round 1 you will receive 1 box of 30 energy sticks every month. If you order Round 2 you will receive 3 boxes of 30 energy sticks, totaling 90 sticks every month. And if you order Round 3 you will receive 6 boxes of 30 sticks, totaling 180 energy sticks every month.
Can I receive fewer Energy Sticks per month? Yes, you can switch to a different Round after your initial three month Fight Club Membership is fulfilled.
When will you ship my order? New BAFC memberships are processed immediately upon sign up, and your first shipment will leave our warehouse shortly after. Shipments usually take 3-4 days once mailed, depending on where it’s going.
I recently moved, but I think my last shipment was shipped to my old address. What do I do? Please log in to your account and make sure to update your shipping information. Then contact Member Services and we’ll do our best to get you what you need!
QUESTIONS NOT ANSWERED HERE? Contact us. (Pop up with contact email submission form, with the following info)